Returns & Exchanges at SUNJOY
We want you to love your home sanctuary, which is why we offer a 30-day return policy on all eligible furniture and decor items. If your purchase isn't a perfect fit for your space, we are here to help you coordinate a smooth return or exchange.
Initiate Your Request
Log in to your SUNJOY account or visit our returns portal with your order number and email address to start the process.
Prepare for Shipping
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.
Schedule a Pickup
Print your prepaid shipping label and drop off the package at a carrier location, or schedule a home pickup for oversized furniture items.
Receive Your Refund
Once our quality control team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing